restoring your property
Insurance claim guidance
Skyline Property Restoration's professional recovery team offers assistance and guidance to help navigate you through the insurance claims process. With comprehensive knowledge of insurance terms and procedures, we work with all insurance carriers to ensure a smooth claims experience for properties that have suffered a loss.
Frequenty Asked Questions
No. As the property owner, you have the right to choose the restoration company you trust. While insurance carriers may recommend preferred vendors, the decision is ultimately yours. Skyline works directly with insurance companies and adjusters every day to help streamline the process and advocate for proper restoration of your property.
Every insurance policy is different, but many types of sudden and accidental property damage are covered. Our team can help review the situation, document damages, and work directly with your insurance adjuster throughout the claims process to help make things as smooth as possible.
Yes. Skyline provides full-service restoration, including emergency mitigation, drying, cleanup, remediation, contents, and reconstruction services. Our goal is to simplify the process by giving you one team to manage the project from start to finish.
Every loss is different depending on the type and severity of the damage. Emergency mitigation may only take a few days, while reconstruction can take several weeks or longer. Our team works to communicate timelines clearly, keep projects moving, and provide updates throughout the process.
Not always. In many situations, restoration and repairs can be completed while portions of the property remain occupied. This depends on the extent of the damage, safety considerations, and the scope of work being performed. Our team works closely with property owners and managers to minimize disruption whenever possible.
Your first priority should always be safety. Once everyone is safe:
- Shut off the water source if possible
- Avoid affected areas if there are structural or electrical concerns
- Contact your insurance carrier
- Call a professional restoration company immediately to prevent further damage
The faster mitigation begins, the better the chances of minimizing damage and reducing overall repair costs.
Insurance claim vs. home remodel
The insurance claim process involves documenting and assessing damages and then coordinating repairs or replacements covered by the policy. It's a structured process goverened by the terms of the insurance policy.
A home remodel involves planning, designing, and executing improvements or changes to the property. It's a more creative and customizable process that may not be goverend by insurance policies, although there can be overlap if remodeling is necessitated by an insurance claim-relating loss.