No! It is your choice which experienced restoration contractor you use.
Yes! We are available 24/7/365 so give us a call the minute you discover the damage to your property. Our team will work quickly to prevent any more water from entering your house and begin water cleanup if needed.
This is a common question, short answer, no. Your insurance company prefers you call a restoration contractor to begin the water cleanup as quickly as possible to prevent secondary damage.
Yes! Rather than react when disaster strikes, take proactive measures to establish a relationship with an experienced restoration contractor.
Unfortunately, no. It’s hard to give an estimate for water damage without doing a thorough assessment of the property/areas. Even though something may look dry, it can still be wet.
We strongly recommend hiring a restoration contractor experienced in fire damage mitigation as well as the insurance claim process. Insurance claims can be challenging! Let your restoration contractor guide you through the process and get your property back to pre-loss conditions!
It depends on the type of damage. Most insurance providers differentiate between water damage caused by problems such as defective plumbing or roof damage after a storm and flood damage caused by overflowing rivers or over saturated soil.
If the damage was caused by, for example, a burst pipe, then most insurance companies will pay for cleanup. On the other hand, if the problem was caused by something like a flooding lake or river, then most companies will only cover it if you have a separate flood insurance policy.
Yes, most insurance providers will pay for most or all recovery costs after a property fire. The cause of the fire—whether a cooking fire, electrical fire, or something else—doesn’t matter. Your insurance provider should pay for every aspect of recovery, including property cleaning, water extraction, contents restoration, and reconstruction.
Each insurance company differs, but whether or not the mold removal services are covered will often depend on the cause of the growth. Mold is almost always caused by moisture—if the moisture is the result of a leaking pipe or other form of defective plumbing, then you shouldn’t have to worry about removal costs.
On the other hand, if the mold was caused by, for example, water from an overflowing river entering your basement, then you may have to cover the costs unless you have a flood insurance policy.
If a severe windstorm damaged your roof and water began to leak in, then insurance will usually pay for the recovery costs. On the other hand, if torrential rains resulted in oversaturated soil and a flooded basement, then you may have to cover the costs.
Wind damage, snow damage, ice damage, and some types of rain damage are covered by most insurance providers. Flooding is the main exclusion.